With more than 10 years of experience, Canguru has been our dedicated customer experience unit since we joined forces in early 2022. Big enough to cure, small enough to care it bridges the gap between business and technology. Canguru investigates where innovation reaches maximum returns. It delivers new insights and supports companies in improving their daily activities and processes in sales, e-commerce, marketing and service.
SAP Sales Cloud
Improve the selling experience for everyone involved. SAP Sales Cloud enhances the work experience of your sales representatives while improving the customer experience and accelerating the buying process. Enable sales teams to spend more time in front of customers, backed by intelligent recommendations to help win deals.
The SAP Sales Cloud solution helps you manage day-to-day sales contacts efficiently by sending and receiving signals between front-office and back-office solutions and providing a single view of the customer.
- Save time and guesswork and accelerate sales with SAP Sales Cloud
- Guide sales reps through quotes and contracts with SAP CPQ: from configuration and pricing to a custom-made quote.
- Embrace the future of sales
- Boost sales, shape behavior and increase revenue with incentive compensation management software SAP Sales Cloud – Commissions
- Unlock insights and empower sales representatives to hit their numbers with SAP Datahug
SAP Service Cloud
Bridge the gap between front-office engagements and back-office processes to create a unified service experience with SAP Service Cloud.
- Create a unified service experience and quick issue resolution
- Create a single view of the customer to better serve them based on service history and interactions with other departments
- Deliver the next generation of self-service
- Capture and understand customer feedback based on instant access to insights
SAP Commerce Cloud
Provide a superior and personalised omnichannel commerce experience with SAP Commerce Cloud.
- Simplify buying processes and turn e-commerce customers into brand advocates
- Support all go-to-market models
- Leverage industry-specific capabilities
- Achieve a fast ROI with prebuilt integrations
- Exceed expectations with built-in flexibility
SAP Marketing Cloud
Get closer to your customers, enable your team to drive intelligent marketing and sharpen the focus of your marketing efforts with SAP Marketing Cloud.
- Deliver personalised experiences across your business
- Build customer trust through consent-based engagements
- Optimise marketing to drive revenue
Eneco outsources its SAP service desk to TheValueChain
Interparking migrates all of its international locations to SAP S/4HANA to streamline its processes
Atlas Copco Airpower adopts SAP S/4HANA for its global distribution centres
conTeyor teams up with TheValueChain to install SAP Sales Cloud
De Lijn streamlines its stock management through SAP Extended Warehouse Management
Dossche Mills optimises its purchasing process flow and financial control over raw materials
Miko leads the way with SAP Commerce and Sales Cloud
Omnichannel customer experience at Prayon
Sumitomo switches to SAP ERP technology for 3 of its production sites in Europe
Warsco supports its growth with SAP Business ByDesign
Talk to an expert about SAP Customer Experience
Better customer experiences on every touchpoint. Make it personal with TheValueChain’s SAP solutions.