Challenge

In light of their SAP ECC environment facing the end of support by 2027, Fluxys acknowledged the need for a transition. Embracing SAP S/4HANA, they aimed to future-proof their operations, ensuring enhanced functionality and user-friendly features. This transition would empower Fluxys with streamlined operations, analytical insights, clearer reporting, and access to the latest innovations like AI and machine learning, ultimately benefiting key users and stakeholders alike.

 

Solution

The migration process was meticulously planned and executed in three key phases: sandbox migration, DEV-QUA-PRD migration, and subsequent improvements. Despite the complexity of the project, we were able to successfully deliver the entire migration on time and within budget, ensuring minimal disruption to its operations.

Throughout the project, Fluxys leveraged SAP Enable Now for training, engaging business stakeholders and end-users to ensure a smooth transition. By focusing on change management and collaboration, we prepared the Fluxys workforce for the technological advancements and process enhancements brought about by the migration.

‘When it comes to the new FIORI interface, early adoption is key. Allowing ample acquisition time for users and demonstrating the benefits to key stakeholders are vital steps in the move to SAP S/4HANA.’

Stein Vanhove
Project Manager at TheValueChain

Result

The migration yielded visible benefits across the organisation, including more intuitive screens through FIORI, clearer reporting, improved performance, and enhanced application integration.

Through a comprehensive post-migration assessment involving consultants, ambassadors, and key users, Fluxys gained valuable insights into what would enhance user experiences, which allowed for the identification of quick wins and enhancement projects aimed at further optimising processes.

‘Improvements involve finding the right balance between standard S/4HANA and custom solutions. It’s crucial to stay engaged with stakeholders and maintain a hands-on approach, which TheValueChain does very well.’

Rudy Putteman
Team Leader Fluxys NV

What's next?

Looking ahead, Fluxys recognises that the migration to S/4HANA is just the beginning of its transformation journey. By continuously improving the user experience, enhancing business processes, and standardising operations, Fluxys aims to unlock the full potential of S/4HANA and drive efficiency across all departments.

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