What does it do?

With our self-service portal, we aim to revolutionize the product liability and the supplier-customer relationship by offering a centralized hub for effortless communication, ticketing and access to critical installed base information, to increase productivity and fostering stronger partnerships.

Experience our Partner Portal: Clickable demo now available!

Curious about the look & feel of the Partner Portal? Explore it yourself through our clickable demo. Take control as you explore the interface, discover features, and experience the seamless user journey.

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Business challenges

  • Reduce back-office costs
  • Centralized communication & information channel for customers & distributors
  • Structured information capturing, without going too much back and forth
  • Improve process efficiency


Key features

  • Ticket management
  • Equipment management
  • Contact details management
  • Document management



  • Unique communication & information channel for customers / distributors
  • Higher data quality by leveraging the standard SAP APIs
  • Accessible from anywhere on any device
  • Decreased administration (cost) for employees
  • Increased distributor and end-customer satisfaction



  • Partner Portal (built on SAP Business Technology Platform)
  • SAP Sales & Service Cloud


Why choose Accelerators created by TheValueChain ?

Learn about why choosing Accelerators or Add-ons of TheValueChain.


Also available on the SAP Store

A selection of our Accelerators or Add-ons have been certified to be listed on the SAP Store. You can access this Accelerator on the SAP Store by clicking on below link.

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