Partner Portal
The key to enhanced customer service for all distributors and customers.
Play movieWhat does it do?
With our self-service portal, we aim to revolutionize the product liability and the supplier-customer relationship by offering a centralized hub for effortless communication, ticketing and access to critical installed base information, to increase productivity and fostering stronger partnerships.
Business challenges
- Reduce back-office costs
- Centralized communication & information channel for customers & distributors
- Structured information capturing, without going too much back and forth
- Improve process efficiency
Key features
- Ticket management
- Equipment management
- Contact details management
- Document management
Benefits
- Unique communication & information channel for customers / distributors
- Higher data quality by leveraging the standard SAP APIs
- Accessible from anywhere on any device
- Decreased administration (cost) for employees
- Increased distributor and end-customer satisfaction
Technology
- Partner Portal (built on SAP Business Technology Platform)
- SAP Sales & Service Cloud
Why choose Accelerators created by TheValueChain ?
Learn about why choosing Accelerators or Add-ons of TheValueChain.
Also available on the SAP Store
A selection of our Accelerators or Add-ons have been certified to be listed on the SAP Store. You can access this Accelerator on the SAP Store by clicking on below link.
