What does it do?

With our self-service portal, we aim to revolutionize the product liability and the supplier-customer relationship by offering a centralized hub for effortless communication, ticketing and access to critical installed base information, to increase productivity and fostering stronger partnerships.


Business challenges

  • Reduce back-office costs
  • Centralized communication & information channel for customers & distributors
  • Structured information capturing, without going too much back and forth
  • Improve process efficiency


Key features

  • Ticket management
  • Equipment management
  • Contact details management
  • Document management



  • Unique communication & information channel for customers / distributors
  • Higher data quality by leveraging the standard SAP APIs
  • Accessible from anywhere on any device
  • Decreased administration (cost) for employees
  • Increased distributor and end-customer satisfaction



  • Partner Portal (built on SAP Business Technology Platform)
  • SAP Sales & Service Cloud


Why choose Accelerators created by TheValueChain ?

Learn about why choosing Accelerators or Add-ons of TheValueChain.


Also available on the SAP Store

A selection of our Accelerators or Add-ons have been certified to be listed on the SAP Store. You can access this Accelerator on the SAP Store by clicking on below link.

Accelerator provided by TheValueChain an official SAP partner, available in SAP store

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