Partner Portal
Empower seamless self-service for distributors and customers from day one

What does it do?
This user-friendly portal integrates with SAP Service Cloud and SAP S/4HANA, streamlining distributor and customer interactions. Manage tickets, equipment, documents, orders, and invoices in one place—reducing time-consuming tasks and enhancing efficiency.
Experience our Partner Portal: Clickable demo now available!
Curious about the look & feel of the Partner Portal? Explore it yourself through our clickable demo. Take control as you explore the interface, discover features, and experience the seamless user journey.
Business challenges
- Reduce back-office costs
- Centralized communication & information channel for customers & distributors
- Structured information capturing, without going too much back and forth
- Improve process efficiency
Key features
- Interact via ticket management
- Access to all equipment data from one screen
- Follow-up on orders and invoices
- Contact details management
- Link and store your documents in a smart way
- Personalize your portal to achieve better brand consistency
Benefits
- Unique communication & information channel for customers / distributors
- Higher data quality by leveraging the data coming directly from SAP Service Cloud and S/4HANA
- Accessible from anywhere on any device
- Decreased administration (cost) for employees
- Increased distributor and end-customer satisfaction
Technology
- Partner Portal (built on SAP Business Technology Platform)
- SAP Sales & Service Cloud
- SAP S/4HANA
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Learn about why choosing Accelerators or Add-ons of TheValueChain.
Also available on the SAP Store
A selection of our Accelerators or Add-ons have been certified to be listed on the SAP Store. You can access this Accelerator on the SAP Store by clicking on below link.
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